Amanda Harper, President, and Andrew Harper, Chief Executive Officer, of Gaeltek, LLC | Technology Solutions have co-authored their first book Business IT 101:  A Business Owner’s Guide to Finding Hassle-Free Computer Support. This book is the definitive small to medium-sized business owner’s guide for selecting a professional, competent, honest, fairly priced and dependable computer support company.  The book also gives insider tips on what to look for (and what to avoid) when outsourcing the support of your business’s computer network.

“Over the years, we’ve heard stories from business owners who are frustrated with their IT provider. Then, after hiring Gaeltek, these same business owners would wonder out loud why it was so hard to depend on their previous IT provider when Gaeltek makes it seem so easy. Frankly, we don’t know why good customer service is so hard to find.” says Gaeltek CEO Andrew Harper.  “So we thought it was time to publish a book on this topic to help small and medium sized business owners know how to select a great computer support company.”

Amanda and Andrew co-founded Gaeltek, LLC in 2004.  With over 35 years of combined experience in technology and operational management, they are dedicated to providing small to mid-sized companies with cost-effective, state-of-the-art IT solutions.

For a limited time, free copies of the book are available at www.gaeltek.com/free-book.